Your situation

Your landlord won't fix something

Repair disputes are won on the paper trail: what was broken, when you reported it, and what happened next. Start that trail now, while the details are fresh.

First — do this now

  1. Write a dated list of what is broken and when each problem started.
  2. Photograph or video each problem — include something that shows the date.
  3. Put the repair request in writing — text or email counts — and keep a copy.
  4. Keep every reply from the landlord. If they don't reply, note the date you asked and the silence.
  5. Look up the repair obligations that apply where you live before withholding rent or paying for repairs yourself — those steps have rules.

Build the record

Log every repair request, photo, and follow-up with a date. Your record should show what broke, when you told the landlord, and what happened next. Semptify can store these details in your vault.

Every step above works on paper or in your phone's camera today. These tools show how Semptify keeps the same record for you.

Know the facts

Landlords in Minnesota must keep rental property fit to live in. Tenants have the right to a safe and habitable home and a process for reporting repairs. Semptify can look up the rule, but an advocate can explain how it applies to your home.

Laws differ by state and situation. The law library has the referenced material, and legal aid can tell you how it applies to you.

If it goes further

If a repair affects health or safety and the landlord is not responding, you may have options like calling a housing inspector or using a repair-and-deduct process. Semptify can help you document the problem and find resources, but talk to a tenant advocate or attorney before you take a serious step like withholding rent or making a major repair yourself.

With your own workspace

For repairs, start with a written request to your landlord. Keep a copy. If the problem affects health or safety, local housing inspectors may be able to help. Semptify can draft a request letter and track the timeline, but it is not a substitute for legal advice.

Connect your own storage and these tools open — everything stays in your accounts, not on our servers.

Set up your workspace